Ms. Hay concentrates her practice on the aggressive defense of professional liability cases, from inception of the claim through trial and, if necessary, through appeal. Ms. Hay actively participates in numerous defense bar and professional organizations, and was a past Editor-in-Chief of the IDC Quarterly, the journal of the Illinois Association of Defense Trial Counsel. Ms. Hay frequently lectures on all aspects of the defense of professional liability cases and related risk management issues. The key components to Ms. Hay's success as a defense trial attorney are quality legal work, dedicated customer service, professionalism, hard work, and determination.