Web Slingers
The do’s and don’ts of an online startup
Super Lawyers online-exclusive
By David Levine on September 25, 2015
When your grandfather wanted to start a business, it involved finding a location, negotiating a lease and hanging a shingle. Now it’s often a matter of opening a laptop.
Take Nick Zhou. About three years ago, Zhou, a New York-based entrepreneur, had an idea for an online startup. He and some friends had all recently lost loved ones. “I lost my grandmother,” Zhou says, “and I realized I knew pretty much nothing about her.” As he started to learn more from his father, he says, “I wished there was a place to document and preserve her life stories, with photos, videos, artwork and documents, but there was no convenient way to share these memories and stories. I knew a website was called for.”
He also knew a lawyer was called for. He had started other small companies, both online and offline, and knew from experience that “you don’t have a company until you are registered, and the second you need to register you need a lawyer.”
Zhou, of course, is not alone in dreaming of becoming the next Mark Zuckerberg. According to the Global Entrepreneurship Monitor report, 69 percent of new businesses launched in 2012 operated out of the home. Zhou says there are more similarities than differences between online and offline startups. Attorney Jerry Spiegel agrees.
“There is a pretty standard process when a client comes with a business idea,” says Spiegel, a business/corporate attorney with Frankfurt Kurnit Klein & Selz. “We need to know what the business will do, who is involved and how you are funding it. Then we discuss how to create the elements that are necessary to ensure the business minimizes risk of liability.”
Do you have a business partner? “Even if you only have an oral agreement about something, we need to know,” says Michael Zussman, an intellectual property attorney with Cowan DeBaets Abrahams & Sheppard. “Everyone is friends when they start a business. They are excited about the future. It’s like getting married. No one thinks that one day we will be fighting about money, about firing someone, about raising $500,000. People don’t think about the fights, but fights will happen. You need to think about that ahead of time.”
While these aspects of an online startup aren’t much different from the brick-and-mortar variety, things change once you focus on intellectual property.
“Step one: Get your IP house in order,” says Clark W. Lackert of Reed Smith. “You have to remember you are taking your brand to a broad audience. You are investing in an online presence, and you must build up an IP infrastructure to protect yourself. This is the cornerstone.”
Copyright protection is also key. “There is a common misconception that all online material is public domain, and you can just take stuff and copy it,” Lackert says. “In the brick-and-mortar world, some of these infringements may fly below the radar … but online you need to be very careful that you don’t infringe other copyrighted material—like pictures, graphs, charts and copy. And if your employees are [uploading things onto the Web], you need to monitor them as well.”
Other things to consider include terms of use, privacy, security and vendor contracts. “Get all your ducks in a row,” Lackert says. “It is not expensive, but it is important to do it right when you start, or later on there could be serious problems.”
Zhou is working with Zussman on his startup, called Everlasting Footprint, which launched its beta version in October 2014. “The early stage of a launch is all about learning,” says Zhou, as he and his partners work on fixing bugs, adding services and planning branding and positioning strategies.
“Michael has been instrumental in helping our business grow,” Zhou says. “I am not a lawyer and many times I am confused, but he explains all the different options and is always ready to help. I joke with him: ‘One day, if we become big like Facebook, I will hire you as our general counsel.’”
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