About Benjamin Feld

Increasing Client Accessibility

“We’re always looking for ways to better communicate with our clients. And in the glacially paced workers’ compensation system, case status may not change for months—or even years—so the last thing we want is for a client to feel forgotten when they need us most. Add to that the COVID-19 pandemic, which essentially prohibits us from in-person meetings with clients, and we seem even further removed.  So we were looking for a way to be more accessible. “We stumbled across the Case …